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Effective date: 2026-07-07
LIV Plastic Surgery ('the Clinic') values your privacy and handles personal information in accordance with the Personal Information Protection Act of Korea and related regulations. This policy explains what information we collect, why, and how we protect it.
We collect the following through consultation forms, chat, and phone: name, phone number, email address, consultation and inquiry details, and live-chat message logs. Through cookies and analytics tools we also collect access logs, browser and device information, and IP address.
We use personal information to respond to consultations and inquiries, arrange and manage bookings, provide medical and customer service, and improve our website and services.
We retain consultation and booking records until the purpose of collection is fulfilled, or for the period required by applicable laws (for example, records related to medical services and consumer transactions). When the retention period ends, the information is destroyed without delay.
We do not provide personal information to third parties except with your consent or where required by law.
To operate our services we use trusted processors: Supabase (database hosting) and Google Analytics (website usage analysis). These providers process data only as needed to deliver their service.
You may request access to, correction of, or deletion of your personal information, and you may withdraw consent at any time. To exercise these rights, contact us using the details below.
We apply administrative and technical safeguards, including access control for personal data, encryption of data in transit, and restricting access to authorized staff.
Our website uses cookies and analytics tools to understand usage and improve the experience. You can refuse or delete cookies in your browser settings, though some features may then be limited.
For privacy inquiries, contact the Clinic using the phone number and channels listed in the site footer. You may also contact the Personal Information Dispute Mediation Committee (Korea) for dispute mediation.